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Notes on enterprise knowledge & semantic AI

How teams connect their tools, find what they already know, and put a semantic layer to work, written plainly and grounded in real sources.

AI Search & RAG·Nov 17, 2025·5 min
Coveo AI Revolution: Case Deflection in Search
The Coveo AI revolution in enterprise search proves case deflection ROI: grounded generative answers cut ticket volume when search runs on a trusted knowledge layer.
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